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Santoro, Stefania, Department of Psychology, University of Turin, Turin, Italy, Italy
Europe’s Journal of Psychology - Vol. 16 No. 4 (2020)
Emotional Labour and Work-Family Conflict in Voice-to-Voice and Face-to-Face Customer Relations: A Multi-Group Study in Service Workers
Federica Emanuel, Lara Colombo, Stefania Santoro, Claudio Giovanni Cortese, Chiara Ghislieri
